Knowledge Base Applications
KBA settings
The Avance Settings of a KBA allows to specify properties associated to the KBA. Properties such as the visibility, the bookmark strategy and the summary disposition among others.
To modify extra features in the KBA:
- In the KBAs overview screen, click on the button to open the settings screen of a specific KBA
- Expand the 'Advanced Settings' tab.
The following settings can be changed:
General
| Setting | Description |
|---|---|
| Visibility | Set the KBA to public or restricted. |
| Default language | Choose the default language for the consultation |
| Categories | Add categories to the KBA for sorting purposes |
| Comment | Add comment to the KBA |
Advanced settings
Questions
| Setting | Description |
|---|---|
| Position of the question | Position the question above or left of the input |
| Number of columns | Determine the number of columns for initialization variables and frames. |
| Switch to dropdown if maximum number of possible answers exceeds | Determine the number of answers when a dropdown should be used instead of radiobuttons |
| Limit of alternatives to use checkbox/multiselectdropdown | Determine the number of answers when a multiselect dropdown should be used instead of checkboxes |
| Character limit to use input text/textarea | Determine the number of characters when a textarea should be used instead of |
| Question width | Give additional .css classes to the question container to increase the width |
The "question width" class will overwrite the default class
Answers
| Setting | Description |
|---|---|
| Show answers | Determine if you want to show or hide the answers on screen |
| Default answers visibility | Determine if the answers panel should be collapsed or expanded at the start of the consultation |
| Element to be used to separate the values of a multivalue variable | Determine how the values of a multivalue variable should be separated. |
| Input width | Give additional .css classes to the answer container to increase the width |
The "input width" class will overwrite the default class
Explanations
| Setting | Description |
|---|---|
| What should trigger a show of the tooltip | Choose the action when a tooltip should be triggered. (Click: when a user click the icon, Hover: when a user hover over the icon) |
| Character length limit to use tooltip or pop-up | Choose the amount of characters when a pop-up is shown instead of a tooltip |
Messages
| Setting | Description |
|---|---|
| Display message location | Determine the position of the display message. |
| Keep all messages visible | Determine if you want to keep all display messages visible during the consultation |
Title
| Setting | Description |
|---|---|
| HTML title | Add a title to the consultation page. This title is shown in the page bookmark and tab |