Knowledge Base Applications

KBA extensions

You can set the configuration for the extensions for each KBA. When opening the settings page, under the tab extensions configuration, you can enable/disable each and change each extension. To disable/enable an extension, expand the accordion and check/uncheck the disable extension.

Extensions that are disabled by the MWP admin are not shown in the list of extensions.

Modify extensions

Some extensions needs additional information to work properly.

Match Dashboard Extension

The goal of this extension is to save all the answers given by the user during the consultation. For doing so, provide the following information:

Name Description
Prefix Prefix for the tables in which the information will be saved. If empty, the default name for the tables will be used.
Database name Name of the database connection to use. This database connection should exist in the list of database connections (See database connections for more information).
Consultation completed When this option is marked, an event will be saved when the goal of the consultation is reached.
Consultation finished When this option is marked, an event will be saved when the consultation is finished.
Goal selection When this option is marked, an event will be saved when a goal of the consultation is selected.
Asked variables When this option is marked, all the answers for the asked variables will be stored.
Deduced variables When this option is marked, all the values that the deduce variable take during the consultation will be stored.

Match Document Extension

The configuration of the Match Document extension on the KBA level allows to specify the margins to use when generating the document during the consultation.

To configure these margins provide the following information:

  • HtmlWidth - The width of the content. The bigger the width, the smaller the text.
  • MarginBottom - The amount of whitespace at the bottom of a page.
  • MarginLeft - The amount of whitespace at the left side of the document.
  • MarginRight - The amount of whitespace at the right side of the document.
  • MarginTop - The amount of whitespace at the top of the document.

For more information read the Match Document Extension page.

Match Email Extension

The configuration of the Match Email extension on the KBA level allows to specify the margins to use when generating the document that will be sent by email during the consultation.

To configure these margins provide the following information:

  • HtmlWidth - The width of the content. The bigger the width, the smaller the text.
  • MarginBottom - The amount of whitespace at the bottom of a page.
  • MarginLeft - The amount of whitespace at the left side of the document.
  • MarginRight - The amount of whitespace at the right side of the document.
  • MarginTop - The amount of whitespace at the top of the document.

For more information read the Match Email Extension page.