Variables

Adjust the question asked during consultation

A consultation consists of a series of questions. The text of the question is associated to a condition variable within a knowledge table. The following steps explain how such a question can be adjusted.

  1. Option 1: Search for the question text you want to adjust and open the variable question which contains it.
  2. Option 2:
    1. Navigate to the table which contains the condition variable with the question.
    2. Open the properties of the condition variable.
  3. Edit the question text.
  4. Save the knowledge base.

Notes

  • When no question text is provided, Match (Web) Player will show the variable name with a question mark.
  • The question text can contain HTML, which is used for layout purposes. Such table cells contain so-called tags, which consists of some text between < and > characters (e.g. <b>, </i> or even <p class="boldGreenTitle">). It is important that HTML is correctly used within table cells.
  • The question text can contain references VALUE(variable name), possibly with OF INSTANCE( ). The value will be substituted in the question text.

Advanced

Another option to adjust the question text is using the search and replace functionality. Note that such replacement can cause serious changes to the knowledge base. Use this functionality with care, and always backup the current version of the knowledge base.

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