Knowledge Base Applications

Change kb file

You have the possibility to change the KB file by performing the following steps:

  1. In the overview screen, click on the button to open the settings screen of a specific KBA
  2. In the Process KB section, do one of the following actions:
    • Existing KB: Choose an KB from the list
    • Upload new KB: Click on the browse button to select a .mplx file from your desktop and click open.
  3. Click on the submit button to save the changes.

You now have successfully changed the KB file of the KBA.

Restart the consultation to see the KB change.