Knowledge Base Applications

A Knowledge Base Application (KBA) is an application which contains a knowledge base with additional settings and functionalities. A KBA needs to be linked with a knowledge base to perform a consultation.

In this section you will find information about how to create, edit and delete KBAs. Moreover, you will find information about the use of widgets and extensions.

Create a KBA in four simple steps

You can create a kba in four simple steps. See the Create a new KBA article to create a KBA in 4 simple steps.